Below are the Policies which governs your interaction with WaterColourHoarder and www.watercolourhoarder.com. By visiting www.watercolourhoarder.com and/or interacting with WaterColourHoarder you agree to our policies.
Purchase of Products
WaterColourHoarders reserves the right to refuse any order which it reasonably considers is for commercial use or sale or where a product is not in stock. While we take reasonable precautions to ensure that the price and details of products listed are correct, if they are incorrect or we are out of stock and we can’t agree on how to resolve the issue, we reserve the right to cancel the order and refund any amount charged to your credit card.
Online Shopping
Part of this website is a shopping website where you can browse, select and order products from WaterColourHoarder.
To purchase goods via this website, you may create an account or check-out as a guest.
If you check out as a guest, full access to functionality on this website may not be available to you including order history, order status, address book and receipt of additional marketing communications.
In order to create an account, you must provide personal details and contact information.
Regardless of whether you create an account or check out as a guest, you warrant that all details you provide to us are accurate and correct, that the information you have provided to us is correct at the time of ordering and that you accept the responsibility that fulfilment of your order is predicated on the information that you have provided to us.
Delivery Methods
We are delivering worldwide through Singpost (airmail) out of Singapore. Shipping costs are as per amount shown on the checkout page.
All customs charges (including VAT/GST ) and fees are payable by the customer, please check your country’s fees, rules and restrictions before making your purchase.
We cannot accept any liabilities for loss, damage and/or delays caused by the shipping company.
Returns
We are confident you will love our products as much as we do. As our products are tailor-made we don’t accept returns/exchanges unless in cases we are obliged by law to do so.
Payment Methods
PAYPAL
You can choose to pay for your order through PayPal. In this case, you will be automatically forwarded to the PayPal site. Terms and Conditions of PayPal apply.
If you already have a PayPal account, simply login to make payment. If you are new to PayPal, you can either pay as a guest or create a PayPal account.
On successful completion of the transaction, you will receive a confirmation email.
PayPal also accepts all major credit and debit cards: Visa, MasterCard, Maestro and American Express.
Promotional Codes
We may offer Promotional Codes which may apply to any or certain purchases made through the website. Promotional Codes are valid for a specific time period and cannot be used in conjunction with other Promotional Codes, including automated discounts at the shopping cart.
We reserve the right to cancel promotional codes at any time without prior notice.
Promotional Codes cannot be converted into cash.
Privacy
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites/providers
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We are also using third-party providers to host and run our website (e.g plug-ins, webhosting services, etc.). These providers may also store and use your data according to their policies.
Contact Data
We might contact you through the contact data you have provided to facilitate your orders. We might contact you once in a while for updates on our products and for promotions.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments/reviews may be checked through an automated spam detection service.
Copyright
The content found on this website is the property of WaterColourHoarder and is protected by Singapore and/or International copyright laws. This includes all content on this site, inclusive of designs, text, logos, images, audio, and graphics etc, which are the property of WaterColourHoarder or its suppliers. No part of this site may be reproduced, copied or used in any manner for any commercial purpose without prior written consent by WaterColourHoarder.
3rd Parties
www.watercolourhoarder.com is not affiliated or endorsed by any third-party brands/companies on its website. All copyrights remain with the respective brands/companies.
Applicable Law
For any disputes the law of The Republic of Singapore is applicable.